I understand that CoCoBean merchandise is made to order. Since every product is made when it is ordered CoCoBean CANNOT PROCESS EXCHANGES and ALL SALES ARE FINAL.
I understand that all orders take up to 7-14 business days to process. Once processed and ready to ship, a tracking confirmation will be sent.
I understand that all merchandise, unless noted, is unisex and may run a little bigger than the traditional women's sizes.
I understand that due to COVID-19 there may be a delay in the delivery of my order. Processing takes up to 7-14 business days and once shipped, USPS may have delays as well.
I confirm that I have ordered the correct item(s).
I understand that if I change my order during processing, it may cause a delay in my shipping/receiving of my order.
I confirm that my shipping and email address is correct. *Any incorrect address may result in cancellation of the entire order.
I understand that CoCoBean is not responsible for any delays or lost packages once USPS is in possession of my order.
I understand that CoCoBean stands behind the quality of their products and will exchange or refund any products with quality-related or manufacturing issues within 14 days of delivery of purchase.
If the package is marked as DELIVERED, but I do not receive my order, I must contact USPS and file a claim with them. CoCoBean is not responsible for any packages once they are marked delivered.